In 2025, cloud-based software has become the default. From sales tools and collaboration platforms to accounting and HR systems, Software-as-a-Service (SaaS) apps are powering every part of modern business. But with this convenience comes complexity and a growing demand for professionals who can handle it.
Enter the SaaS Manager — a rising role that’s quickly becoming essential.
At I.T. For Less, we’ve worked with businesses of all sizes struggling to manage their software ecosystems. In this article, we’ll explore why more companies are hiring SaaS managers, what they do, and how the role is shaping the future of IT.
What Is a SaaS Manager?
A SaaS Manager is a dedicated professional responsible for overseeing all aspects of a company’s SaaS environment — from procurement and onboarding to security, compliance, and cost optimization.
They often work within the IT, procurement, or operations teams and serve as the central point of contact for all SaaS-related decisions.
Key responsibilities include:
- Maintaining an inventory of SaaS apps
- Managing user access and permissions
- Overseeing renewals and billing
- Ensuring security best practices
- Evaluating and approving new tools
- Monitoring usage and eliminating redundancy
Why the Role Is Growing Fast
1. SaaS Complexity Is Exploding
Most companies today use dozens to hundreds of SaaS apps — often without a unified strategy. Sales may use one tool, while marketing uses another, and HR for something completely different.
A SaaS manager brings visibility and control to an otherwise chaotic tech stack.
2. Shadow IT Is Out of Control
Employees often adopt tools without approval, leading to security risks and compliance headaches.
A SaaS manager helps enforce policies, onboard tools the right way, and detect shadow IT before it becomes a problem.
3. Budget Bloat from Unused Licenses
It’s not uncommon for businesses to waste 20–30% of their SaaS spend on unused or underused tools.
SaaS managers can:
- Track license usage
- Downgrade unnecessary subscriptions
- Consolidate tools to save money
4. Security and Compliance Are Critical
Data breaches, misconfigured permissions, and non-compliance can cost businesses dearly. SaaS managers ensure apps meet regulatory standards and that access controls are enforced properly.
5. IT Teams Are Overloaded
Traditional IT teams often lack the time or visibility to manage every cloud app in use. SaaS managers fill this gap and allow IT to focus on infrastructure, networking, and security.
What Makes a Good SaaS Manager?
While the role is still emerging, the best SaaS managers typically bring a mix of:
Technical Knowledge:
- Familiarity with identity and access management (IAM)
- Understanding of SaaS platforms and cloud security
- Experience with SaaS management tools (e.g., Torii, BetterCloud, Zluri)
Operational Mindset:
- Strong skills in procurement, budgeting, and vendor management
- Ability to create standardized processes for tool evaluation and usage
People Skills:
- Works cross-functionally with all departments
- Communicates clearly about software policies and training
The Business Case for Hiring a SaaS Manager
Still on the fence about hiring for this role? Here’s what the right SaaS manager can help your company achieve:
1. Cut SaaS Costs by 20–40%
By eliminating redundancy and right-sizing licenses, a SaaS manager often pays for themselves in saved costs.
2. Improve Security and Compliance
From enforcing SSO and MFA to flagging risky third-party tools, SaaS managers help you reduce threats and pass audits.
3. Increase Productivity
Consolidating tools and improving onboarding processes leads to better collaboration and fewer support tickets.
4. Gain Visibility and Control
Get a real-time understanding of what tools you’re using, who’s using them, and how effectively they’re contributing to business goals.
5. Future-Proof Your Tech Stack
SaaS isn’t slowing down. Having someone dedicated to managing it ensures you scale your software strategy with intention.
SaaS Manager vs. IT Manager: What’s the Difference?
While both roles may intersect, the IT Manager typically oversees hardware, networking, infrastructure, and security systems. The SaaS Manager, on the other hand, is focused solely on SaaS tools, licensing, and user workflows.
Together, they create a comprehensive digital operations team.
How I.T. For Less Can Help
Not ready to hire a full-time SaaS manager? We’ve got you covered.
I.T. For Less offers:
- SaaS audits and license optimization
- Shadow IT detection
- Identity and access management setup
- Security and compliance assessments
- Ongoing SaaS stack management
We act as your on-demand SaaS management partner, saving you time, money, and frustration.
Final Thoughts
SaaS management is no longer optional — it’s essential. With businesses increasingly relying on cloud software for every function, hiring a dedicated SaaS manager is a smart, strategic move.
Don’t wait for a budget blowout or a security breach to take action.
Let I.T. For Less help you manage your SaaS — and your peace of mind.
📧 Contact us | 📞 Schedule a Free Consultation | 🌐 www.itforless.com